Terms & Conditions
Last updated: June 10, 2026
These Terms & Conditions ("Terms") govern your use of the Replenzy service ("Service") provided by Replenzy, LLC ("Replenzy", "we", "us", or "our"). By accessing or using the Service you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
1. The Service
Replenzy provides software that helps short-term rental owners, co-hosts, management companies, and cleaning crews track and replenish home supplies, including coordinating purchases through third-party retailers such as Amazon.
2. Accounts
You must provide accurate registration information and keep it current. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must be of legal age to form a binding contract.
3. Acceptable Use
You agree not to:
- use the Service for any unlawful, fraudulent, or abusive purpose;
- send spam or unsolicited communications through the Service;
- infringe the intellectual property or privacy rights of others;
- interfere with or compromise the security or integrity of the Service, including by introducing malware, probing, scanning, or scraping;
- resell, sublicense, or redistribute the Service without our written consent.
4. Intellectual Property
The Service, including all software, content, branding, and documentation, is owned by Replenzy, LLC and protected by intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Service for its intended purpose during your subscription.
5. Service Level
We work to keep the Service available and reliable but do not guarantee that it will be uninterrupted, error-free, or secure. To the maximum extent permitted by law, the Service is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
6. Payments, Billing, and Subscriptions
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by Paddle's Buyer Terms in addition to these Terms. Subscriptions renew automatically at the end of each billing period until canceled. You may cancel at any time; cancellation takes effect at the end of the current billing period.
7. Refunds
See our Refund Policy for how refunds work.
8. Suspension and Termination
We may suspend or terminate your access to the Service if you materially breach these Terms, fail to pay amounts owed, pose a security or fraud risk, or repeatedly or seriously violate our policies. You may stop using the Service at any time by canceling your subscription and deleting your account.
9. Limitation of Liability
To the maximum extent permitted by law, Replenzy, LLC's aggregate liability arising out of or relating to the Service shall not exceed the fees you paid us in the twelve (12) months preceding the event giving rise to the claim. We shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or goodwill. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
10. Indemnity
You agree to indemnify and hold Replenzy, LLC harmless from any claim arising out of your content, your use of the Service in violation of these Terms, or your violation of any law or third-party right.
11. Governing Law
These Terms are governed by the laws of the United States and the state in which Replenzy, LLC is organized, without regard to conflict-of-laws principles.
12. Changes
We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
13. Contact
Replenzy, LLC — questions about these Terms can be sent to support@replenzy.com.